The second-hand marketplace Users Share Anger Over Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
It has advised users to review their products and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
